These general terms and conditions contain a number of basic rules for us as an online store and for you as a consumer.
1. We: the natural or legal person who offers products and / or services to consumers at a distance; in this case the webshop where you made the purchase.
2. You: this is you; the natural person who does not act in the exercise of a profession or business and who enters into a distance contract with us.
3. Distance contract: an agreement that exclusively or partly uses one or more techniques for distance communication (see no. 4) for the sale of a product, service or digital content up to and including the conclusion of the agreement, for example, an order from an online store, but also telephone or written orders.
4. Technology for distance communication: means that can be used to conclude an agreement, without you and us being in the same room at the same time; for example telephone or internet.
5. Time for reflection: the period within which you can make use of the right of withdrawal.
6. Right of withdrawal: your option to withdraw from the distance contract within the cooling-off period.
7. Day: calendar day.
8. Duration transaction: a distance contract for a series of products, services or digital content, the delivery and / or purchase obligation of which is spread over time.
9. Durable data carrier: any means that you can use to store information that is addressed to you personally, whereby this information can be consulted later and unaltered reproduction of this information is possible, for example a CD-ROM or a USB stick.
10. Digital content: data that is produced and supplied in digital form
ICM Technology BV
Telephone number: 0165-506443
Accessibility: Email address: firstname.lastname@example.org
Chamber of Commerce number: 20091288
VAT identification number: NL80.73.907.44.B01
Bank account number (IBAN and BIC): NL04INGB0677005628
ICM Technology BV trading under Mifi-hotspot.nl; 4GLTE-antennes.nl; ICMT-antennes.nl
1. These general terms and conditions apply to any offer from us and to any distance contract concluded between you and us.
2. These general terms and conditions are available to you before you conclude the distance contract. When this is not reasonably possible, it is indicated where and how you can view the general terms and conditions with us. If you wish, we will send you the terms and conditions as soon as possible for free.
3. If the distance contract is concluded electronically, we can make these general terms and conditions electronically available to you, other than in the previous paragraph and before the contract is concluded. We do this in a way that you can easily store it on a durable data carrier. If this is not reasonably possible, we indicate where and how you can view these general terms and conditions electronically. If you request it, we will send it electronically as soon as possible for free
4. If specific product or service conditions apply in addition to our general terms and conditions, paragraphs 2 and 3 also apply. When conflicting terms and conditions apply, you can rely on the provision that is most favorable to you.
1. Before you close the purchase, you will receive information from us with which you can properly assess the offer, for example by describing and depicting the product, the service and / or the digital content that correspond to reality. You will also receive clear information about your rights and obligations, such as:
1. the total price to be paid, including, for example, any disposal fee or delivery costs;
2. the way in which the agreement is concluded;
3. whether or not the right of withdrawal applies;
4. the method of payment, delivery or implementation of the agreement;
5. the period that the price or the opportunity to accept the offer applies;
6. the rates that you have to pay if you want to contact us, if this is different from the basic rate;
7. the way in which you become aware of actions you do not want before concluding the agreement, as well as the way in which you can rectify these before the agreement is concluded;
8. any languages in which, in addition to Dutch, the contract can be concluded;
9. the codes of conduct we must adhere to and the way in which you can view these codes of conduct electronically;
10. the way in which you can access the data we have stored about you; and
11. the minimum duration of the distance contract, in the case of an extended transaction.
2. You will receive the following information from us at the latest upon delivery of the product, service or digital content. You will receive this information in writing or in such a way that you can easily store it on a durable data carrier (for example a CD-ROM or a USB stick):
a. our visiting address, where you can file a complaint;
b. whether you have a right of withdrawal and, if you have a right of withdrawal, how you can use this;
c. information about existing after-sales service and warranties;
d. the information referred to in paragraph 1 above, unless you have already received it before the execution of the agreement;
e. the conditions for terminating the agreement if it lasts longer than one year or is indefinite;
f. if you have a right of withdrawal, the model withdrawal form. 3. In an extended transaction, paragraph 2 only applies to the first delivery.
1. Once you have placed an order, you will receive an electronic confirmation from us. As long as this has not happened, you can still cancel the purchase by dissolving the agreement (see Article 9).
2. If you order via the internet, we protect the exchanged data and the online environment. If you pay electronically, we ensure appropriate security measures.
3. We can investigate whether you can meet your payment obligation and whether you can enter into the distance contract responsibly, as long as we remain within the law. For example, we may check whether you are registered with the Credit Registration Office. If we have good reasons not to enter into the agreement, we may refuse your order or request or attach special conditions to the execution.
When purchasing products, you have a reflection period of at least 14 days.
1. The reflection period starts on the day after you have received the product or that it has been received by a third party designated by you; or:
a. if you have ordered several products in one order: the day on which you, or another person designated by you - not the carrier - received the last product. If we have clearly informed you about this prior to the ordering process, we may refuse an order for several products with different delivery times.
b. if the delivery of a product consists of several shipments or parts: the day on which you or another person designated by you - not the carrier - received the last shipment or the last part;
c. in the case of contracts for the regular delivery of products during a certain period: the day on which you received the first product on a third party designated by you, other than the carrier.
2. During the reflection period, you may terminate the agreement (see article 9 how to do this).
3. During the reflection period, you must handle the product and packaging with care. This means that you only unpack or use the product to the extent necessary to assess whether you want to keep the product. If you make use of your right of withdrawal, please return the product with all accessories supplied and if reasonably possible - in the original condition and packaging. We will inform you how you can do this. This information must be reasonable and clear by law.
4. If you make use of your right of withdrawal, you pay at most the costs of return.
5. We will reimburse all other costs that you have already paid, including delivery costs, as soon as possible, but no later than 14 days, counted from the day after you reported the withdrawal. If we do not come to collect the product ourselves, we may wait with a refund until we have received the product or you have demonstrated that the product has been returned. We will refund you at the first time.
1. You have a cooling-off period of at least 14 days for the delivery of services and digital content that is not supplied on a tangible medium. The reflection period starts on the day after you enter into the agreement. During the reflection period you can terminate the agreement without giving any reason.
2. We will provide you with information, or at the latest upon delivery of the service, about how you can exercise your right of withdrawal. This information must be reasonable and clear.
3. We will refund all costs that you have already paid as soon as possible, but no later than 14 days, counting from the day after you have notified us of the withdrawal.
Sometimes you have no right of withdrawal. We must then state this clearly and before the contract is concluded. It's about:
1. Products or services whose price is subject to fluctuations in the financial market over which we have no influence and which fluctuations may occur within the withdrawal period;
2. Agreements concluded during a public auction. A public auction means a sales method in which we offer products, services and / or digital content to you, while you are personally present or are given the opportunity to be personally present at the auction, under the supervision of an auctioneer, and in which the successful bidder is obliged to purchase the products, services and / or digital content;
3. Service contracts, after full performance of the service, but only if: a. Performance has begun with your express prior consent and b. you have stated that you will lose your right of withdrawal once we have fully executed the agreement;
4. Service contracts for the provision of accommodation, if the contract states a specific date or period of execution and is other than for residential purposes, freight transport, car rental services and catering;
5. Products manufactured to your specifications that are not prefabricated and that are manufactured based on your individual choice or decision, or that are clearly intended for a specific person;
6. Sealed products that are not suitable for return for reasons of health protection or hygiene and of which the seal has been broken after delivery;
7. Products that by their nature are irrevocably mixed with other products;
8. Sealed audio, video recordings and computer software of which you have broken the seal;
9. The delivery of digital content other than on a tangible medium, but only if:
a. the execution has started with your express prior consent; and
b. you have stated that you lose your right of withdrawal with this.
1. You can terminate the agreement free of charge within the cooling-off period and also if you have not yet received the order (see article 6 for products, article 7 for services and / or digital content and article 8 for possible exceptions).
2. To make use of the right of withdrawal, you must notify us of the withdrawal. This can be done using the model withdrawal form or in another unambiguous manner.
3. If we make the notification of withdrawal electronically possible, we will immediately send a confirmation of receipt upon receipt of this notification.
4. We may ask you the reason for the withdrawal, but you do not have to give it.
5. You must return the product to us as soon as possible, but within 14 days from the day of receipt of the product, or hand it over to (an authorized representative of) us. This is not necessary if we have offered to collect the product ourselves. In any case, you have complied with the return period if you return the product before the cooling-off period has expired.
6. You return the product with all accessories supplied, if reasonably possible in the original condition and packaging, and in accordance with the reasonable and clear instructions provided by us.
7. The risk and the burden of proof for the correct and timely exercise of the right of withdrawal lie with you.
8. You pay the direct costs of returning the product. If we have not notified you to bear these costs, or if we indicate that you bear the costs yourself, you do not have to pay the return costs.
9. If you revoke after first expressly requesting that the provision of the service commence during the cooling-off period, you are